1. Shipment Processing Time

• • All orders are processed within 3–4 business days.
• • Orders are not shipped or delivered on weekends or public holidays.
• • During high order volumes or product launches, processing may be delayed by a few days.
• • Please allow additional transit days during peak seasons.

2. Domestic Delivery (Kerala)

• • Timeline: Under normal seasonal conditions, delivery across Kerala is targeted within 3 business days.
• • Regional Factors: Delivery times may vary due to monsoon seasons or regional holidays.
• • These timelines are estimates and not a legal guarantee.

3. International Shipping

• • Estimated Transit Time: 7–15 business days depending on destination.
• • Customs, Duties & Taxes: Customers are responsible for any applicable tariffs or taxes.
• • Skampilo is not responsible for customs delays.

4. Shipping Rates & Estimates

5. Shipment Confirmation & Order Tracking

• • A shipment confirmation email with tracking details will be sent once dispatched.
• • Tracking links become active within 24 hours.
• • Customers can monitor shipments in real-time.

6. Damages & Liability

• • Skampilo is not liable for damage or loss caused by the carrier.
• • Please contact the carrier directly to file claims.
• • Save packaging materials and damaged goods before filing a claim.
• • We recommend recording an unboxing video for high-value items.

7. Delivery Delays

• • Extreme weather or seasonal disruptions.
• • Customs clearance procedures.
• • Carrier-specific logistical challenges.